Ready to Order?
Our minimum order requirement is easily met by customers purchasing liquids. Make sure you check out our terms and conditions below before placing your order.
Ordering Methods
- Online orders are accepted here.
- Faxed orders are accepted at 973-239-6096.
- Domestic emailed orders are accepted at orders@cargille.com.
- International emailed orders are accepted at international@cargille.com.
- Telephone orders may be placed between 8:15 and 4:30 ET Monday through Thursday. No collect calls will be accepted.
- On non-established accounts, shipments will only be made on receipt of advanced payment or on a credit card.
- No orders will be honored from delinquent accounts.
Order Cancellations, Returns and Damaged Goods
Cancellations
Order cancellations are accepted only on unshipped items.
Returns
Custom liquids made to your specifications are not returnable. Other products are returnable prepaid within three months and only with a Return Authorization (RA) number issued in advance. Do not return any good without proper authorization.
Returned goods received in saleable condition are subject to a 15% minimum restocking charge calculated on net price billed plus charges for repacking, reconditioning or special handling.
Note – Please pack returns carefully.
Damaged Goods
Report damages within ten days of date received. Hold all materials and packing for inspection and instructions. If condition of package (leaking,odor, etc) makes holding inadvisable, call carrier (e.g. trucker, UPS or air carrier) immediately and request inspection and disposition.
Note – Take name of inspector or advisor for future reference.